Shipping Policies

Shipping and Handling

 In most cases your order will ship for our flat shipping rate, and orders may qualify for FREE Shipping if your subtotal is $50 or over*! If your order exceeds $50, you have the option to choose FREE shipping at the time of checkout. You also have the option to still choose all our other shipping services if you need expedited services. If you choose the free shipping option, your order will default to ship out using the USPS First Class shipping method. 

Below are typical transit times so you can choose your shipping method appropriately.  

 * GALLONS OF PG AND VG WILL HAVE A FIXED ADDED SHIPPING CHARGE. IF YOUR ORDER QUALIFIES FOR FREE SHIPPING, YOU WILL STILL BE CHARGED AN ADDITIONAL SHIPPING CHARGE FOR EACH GALLON PURCHASED. 

Age Verification

**If you do not complete your age verification immediately after placing your first order, it could delay the shipment of your order. You're order will be held until you can be age verified, if verification is not completed we may cancel and refund your order.

As of August 8th, 2016 we have started completing age verification's for each customer who places an order containing electronic cigarette products or related accessory. The FDA began regulating the vapor industry deeming all ecigs and accessories under the classification of a "tobacco products". As a result, all online orders now require Age verification. If you skipped this verification step we may attempt to verify your identity through an alternative method however we reserve the right to hold or cancel your order until your age has been verified.

Order Processing Time

Orders will be shipped same day if placed Monday- Friday before 12:00PM CST. 

If you place your order after 12PM CST on Friday, your order may not ship until the next business day. Please note these processing times only apply if your account has already been age verified, or if you submit the age verification at the time of order placement. Order processing times may be extended if we have not received your verification. 

Estimated Transit Times

USPS

USPS First Class Mail  3-6 business days *

USPS Priority 2-4 business days *

USPS Priority Express 1-2 business days

*All estimates are in transit days. USPS First Class and Priority Mail are not guaranteed services, these times are estimates and are not guaranteed by USPS or Central Vapors. 

*USPS Priority Mail Express should be delivered within 1-2 business days, and in some cases not including the day the package was accepted by USPS. If the package is not delivered on time, we will do all we can to receive a refund of the shipping charges from USPS. Shipping charges may be reimbursed to you if USPS accepts our refund request.  

USPS service days: Monday - Saturday.
APO/FPO: For orders shipped to military addresses, the shipment can take up to 14 days in transit.

FEDEX

FEDEX Home Delivery® 2-5 business days* in transit
FEDEX 2DAY® 2 business days* in transit
FEDEX Standard Overnight® 1 business day* in transit
FEDEX Priority Overnight® 1 business day* in transit

*These estimated transit times refer to the time it takes the package to reach it's destination once it has been shipped. They do not include our processing time.

FEDEX®: All shipping methods guaranteed*
Call 1-800-463-3339 (1-800-GoFedEx) to file a claim
Email: http://www.fedex.com/us/customersupport/email/index.html

USPS: Only Priority Mail Express is guaranteed*
USPS® Customer Service
Call 1-800-ASK-USPS® (1-800-275-8777) to file a claim
Hours of Operation
Monday - Friday 8 AM - 8:30 PM ET
Saturday 8 AM - 6 PM ET

https://www.usps.com/help/welcome.html

International shipping costs and transit times vary by location, and will be shown at the time of checkout

Note to international customers, you take responsibility for the shipping costs in the event that the package is returned. Please be aware of your regions policies and order accordingly. If items are returned Central Vapors, we will refund the items ordered, but not the shipping cost. If the entire order is confiscated or destroyed then we will not be able to complete a refund. 

* DHL Shipments - DHL does not complete pickups on the weekend, therefore if an order is placed on a Thursday after the cutoff time or Friday, and processing is not completed prior to their early morning pickup, the package may not leave the facility until the next business day.