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PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
1.1. ELIGIBILITY. To be eligible to use the Central Vapors Services, you must complete Age Verification and in accordance with Federal Law in addition to your local States Laws which may impose more strict limitations. Each State's Laws regulating Vapor Products to Adults Vary. Your Stated law may change your Eligibility of usage, available to products or certain features of the site. In some cases; your state laws may restrict Adults of legal age 21+ from accessing Central Vapors Services entirely. Furthermore, Any persons under the age of 18, are not permitted access to the Site; And not permitted the use of Services of any kind. Any persons under 18 yeas of age attempting to visit Central Vapors Site for any purpose may be a violation of the Federal and/or State Law. You understand we may alert authorities while volunteering any information provided or used in the attempt of a minor to use the Central Vapors Site or Services in an Unlawful manner.
1.2. TERMS. We may amend or modify this Agreement at any time by posting the revised agreement on the Central Vapors Site and/or providing a copy to you (a “Revised Agreement”). The Revised Agreement shall be effective as of the time it is posted but will not apply retroactively. Your continued use of the Services after the posting of a Revised Agreement constitutes your acceptance of such Revised Agreement. If you do not agree with any such modification, your sole and exclusive remedy is to terminate your use of the Services and close your account.
1.3. ACCOUNT REGISTRATION. You must register for a Central Vapors account to use the Central Vapors Services (a "Central Vapors Account"). By using a Central Vapors Account you agree and represent that you will use Central Vapors account only for yourself, and not on behalf of any third party, unless you have obtained prior approval from Central Vapors. You are fully responsible for all activity that occurs under your Central Vapors Account. We may, in our sole discretion, refuse to open a Central Vapors Account, or limit the number of Central Vapors Accounts that you may hold or suspend or terminate any Central Vapors Account or the purchasing in your account including Loyalty Rewards accumulated or Store credit within your account.
1.5. LIMITED LICENSE. We grant you a limited, nonexclusive, nontransferable license, subject to the terms of this Agreement, to access and use the Central Vapors Services, Central Vapors Site, and related content, materials, information (collectively, the "Content") solely for purposes approved by Central Vapors from time to time. Any other use of the Central Vapors Site or Content is expressly prohibited and all other right, title, and interest in the Central Vapors Services, Central Vapors Site or Content is exclusively the property of Central Vapors and its licensors. You agree you will not copy, transmit, distribute, sell, license, reverse engineer, modify, publish, or participate in the transfer or sale of, create derivative works from, or in any other way exploit any of the Content, in whole or in part without the prior written consent of Central Vapors. "Centralvapors.com", "Central Vapors", “CVWholesale”, and all logos related to the Central Vapors Services or displayed on the Central Vapors Site are either trademarks or registered marks of Central Vapors or its licensors. You may not copy, imitate or use them without Central Vapors prior written consent.
1.5. PRIVACY STATEMENT. Central Vapors considers your privacy and data to be the utmost priority for us. Should you ever have a concern about how your information is being handled and safeguarded, please email us immediately at: firstname.lastname@example.org -or- call us at 469.828.7307.
1.6. WEBSITE ACCURACY. Although we intend to provide accurate and timely information on the Central Vapors Site, the Central Vapors Site (including, without limitation, the Content) may not always be entirely accurate, complete or current and may also include technical inaccuracies or typographical errors. In an effort to continue to provide you with as complete and accurate information as possible, information may be changed or updated from time to time without notice, including without limitation information regarding our policies, products and services. Accordingly, you should verify all information before relying on it, and all decisions based on information contained on the Central Vapors Site are your sole responsibility and we shall have no liability for such decisions. You acknowledge and agree that we are not responsible for any aspect of the information, content, or services contained in any third-party materials or on any third-party sites accessible or linked to the Central Vapors Site,
1.7. PROMOTIONS. From time to time, Central Vapors may make available special offers or conduct promotions for qualifying customers. Subject to applicable laws, Central Vapors or the third party service subject to an offer or promotion may establish qualifying criteria to participate in any special promotion its sole discretion. Central Vapors may revoke any special offer at any time without notice. Central Vapors shall have no obligation to make special offers available to all customers. Central Vapors makes no recommendation and does not provide any advice about the value or utility of any one promotion or offer subject to a promotion.
1.8. TRADEMARK. Central Vapors is a registered trademark, service marks and trade names of Central Vapors and logos used in the site are trademarks or registered trademarks of Central Vapors. Do not copy or use Central Vapors logo without explicit permission.
2.1. GENERALLY. In addition to the Services above, the following services ("Additional Services") may be made available by Central Vapors to users that fulfill certain eligibility criteria.
2.2. LOYALTY SERVICES. Central Vapors Services are services related to Central Vapors Site's ordering platform. If you are eligible and elect to use the Central Vapors Loyalty Services, you must establish a Central Vapors Cloud Club account ("Login your Central Vapors Account then navigate to Cloud Club Account"). The provisions of this Section 5.1. apply to your use of such Central Vapors Services in addition to the other applicable provisions of this Agreement, including without limitation the releases, indemnities, disclaimers, limitations of liability, prohibited use, dispute resolution, and cancellation policies set forth above. Additionally. you also accept and agree to be bound by the Trading Rules and the Central Vapors Loyalty Service restrictions.
2.3. PRODUCT REVIEW SERVICES. Purchases made using a Central Vapors account, may automatically receive order confirmation communications and may additionally invite you to optionally review a recently purchased product.
2.4. ACCOUNT INFORMATION. You agree we may use and share Information and data you volunteer in the creation of your Central Vapors account with third party services such as our Shipping Carriers for the purpose of rendering you services. You agree to expressly provide Central Vapors and its third parties this information you volunteer. Information such as first and last name, your email address and your shipping and billing address.
2.5 COMMUNICATION. You must "opt-in" to begin receiving regular communications from us via email, or Text. Otherwise we will not contact you with relevant information or inform you of promotion opportunities. Your privacy is among our top priority, if you previously "opt-in" to receive regular communication from Central Vapors and would like to stop this service, you can prevent all forms of regular communication we offer by clicking "unsubscribe" located in the footer of each communication email we send. Or contact for assistance or with questions and we're happy to help.
2.6. TRADEMARKS. Central Vapors site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Central Vapors. The collective work includes works that are licensed to Central Vapors. Copyright 2013, Central Vapors ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Central Vapors or purchasing Central Vapors products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Central Vapors or to purchase Central Vapors products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Central Vapors. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
These terms and conditions are applicable to you upon your accessing the site and/or completing using Central Vapors Services. These terms and conditions, or any part of them, may be modified or altered by Central Vapors without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
3.1. PAYMENT GATEWAY SERVICES. Powered by Authorize.net, Central Vapors Gateway Service is the world industry leading payment gateway and most preferred service among merchants for is ease of use and user security. If you use this service and complete payment for an online order, we will share your data with Authorize.net such as billing address; necessary to process your transaction. Authorize.net stores your information in an super secure encrypted server. The secure payment information such as credit card # you provide at checkout is not visible or accessible by Central Vapors and only stored in Authorize.net secure data server.
3.2. PARTIAL PURCHASE. If you made an attempt to purchase or use Central Vapors Services, but were not successful in the completion of, you may, we might send attempt to contact you offering assistance, or send notification of the incomplete action you attempted.
3.3. FEES. You may be responsible for additional fees or costs if your actions while using Central Vapors Services directly resulted in the dealy or loss of merchandise. Actions taken by you, such as providing incorrect or incomplete shipping address, or Leaving packages we delivered sitting outside for multiple days may leave you fully responsibility for any lost merchandise. Such Fees only applies in rare cases were your actions were solely and directly responsible for a loss you incurred. In every other situation, we cover an unexpected loss, replacing your merchandise, or covering additional fees.
3.4. Return / Exchange / Cancellation Policy. Cancellation of an order may be conducted any time prior to order shipment. If you are having difficulty cancelling the order through the website you may contact us directly at the e-mail listed below to have your order cancelled. Please see our refunds page for more information.
3.9. PAYMENT PARTNERS. Central Vapors may use a third party payment processor to process any US Dollar payment between you and Central Vapors, including but not limited to payments in relation to your use of the the site or Transactions using Central Vapors Account.
4.2. THIRD PARTY LINKS. Inbound and outbound links to third parties help provide increased value to our visitors and customers. However your take notice, while Central Vapors believes these sites are helpful resources, Central Vapors does not own, operate or endorse the security policies these third party employ. Privacy protection and data collection practices are independent of Central Vapors policies. We have no authority or control of these sites therefore you must access them at your own risk. Although we would NEVER link to sites we felt might be harmful to our users or a security risk, Central Vapors cannot guarantee your security on any site other than those owned and operated by Central Vapors.
4.3. PASSWORD SECURITY. Contact Information. You are responsible for creating a strong password and maintaining adequate security and control of any and all IDs, passwords, hints, or any other codes that you use to access the Central Vapors Services. Any loss or compromise of the foregoing information and/or your personal information may result in unauthorized access to your Central Vapors Account(s) by third-parties and the loss or theft of any Digital Currency in the form of Loyalty Points or Store Credit and/or purchases made in your Central Vapors Account(s) and any associated accounts(s) and credit card(s). You are responsible for keeping your email address and telephone number up to date in your Account Profile in order to receive any notices or alerts that we may send you. You should never allow remote access or share your computer screen with someone else when you are logged on to your Central Vapors Account. Central Vapors will never under any circumstances ask you for your IDs, passwords, or 2-factor authentication codes. We assume no responsibility for any loss that you may sustain due to compromise of account login credentials due to no fault of Central Vapors and/or failure to follow or act on any notices or alerts that we may send to you. In the event you believe your Central Vapors Account(s) information has been compromised, contact Central Vapors Support immediately at email@example.com, or report your claim by phone at +1-469-828-7307.
4.4. SECURITY BREACH. If you suspect that your Central Vapors Account or any of your security details have been compromised or if you become aware of any fraud or attempted fraud or any other security incident (including a cyber-security attack) affecting you and / or Central Vapors (together a "Security Breach"), you must notify Central Vapors Support as soon as possible by email at info#centralvapors.com -OR- by calling us at +1 469-828-7307 and continue to provide accurate and up to date information throughout the duration of the Security Breach. You must take any steps that we reasonably require to reduce, manage or report any Security Breach. Failure to provide prompt notification of any Security Breach may be taken into account in our determination of the appropriate resolution of the matter.
4.5. EMERGENCY SECURITY CONTACT. If you believe your account has been compromised please email us immediately at firstname.lastname@example.org. Additionally in true case of an emergency, we understand time is of the essence, please call us at +1 (469) 478-3030, or try our secondary emergency contact at 1 (972) 503-8029. If you've experienced a security breach and your account has been taken over and you no longer have access. You must first verify your the true account owner by proving your Identity with at least 1 of the following:
Access to The mail account in which the account was created with.
(2 forms government ID, ex. Drivers License + Passport)
(Government issued ID + two Utility Bills showing your name and address)
5.1. PROHIBITED USE. In connection with your use of the Central Vapors Services, and your interactions with other users, and third parties you agree and represent you will not engage in any Prohibited Business or Prohibited Use defined herein. We reserve the right at all times to monitor, review, retain and/or disclose any information as necessary to satisfy any applicable law, regulation, sanctions programs, legal process or governmental request. We reserve the right to cancel and/or suspend your Central Vapors Account(s) and/or block transactions or freeze funds immediately and without notice if we determine, in our sole discretion, that your Account is associated with a Prohibited Use and/or a Prohibited Business.
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including other Central Vapors employees of Central Vapors, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other online service or other organization.
5.2. SUSPENSION, TERMINATION, CANCELLATION. Central Vapors may: (a) suspend, restrict, or terminate your access to any or all of the Central Vapors Services, and/or (b) deactivate or cancel your Central Vapors Account(s) if: (i) We are so required by a facially valid subpoena, court order, or binding order of a government authority; (ii) We reasonably suspect you of using your Central Vapors Account(s) in connection with a Prohibited Use; (iii) Use of your Central Vapors Account(s) is subject to any pending litigation, investigation, or government proceeding and/or we perceive a heightened risk of legal or regulatory non-compliance associated with your Account activity;
Central Vapors reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Central Vapors in its sole discretion.
6.1. CONTACt CENTRAL VAPORS. If you have feedback, or general questions, contact us via our Customer Support webpage at https://www.centralvapors.com/contact-us/. When you contact us please provide us with your name, address, and any other information we may need to identify you, your Central Vapors Account, and the transaction on which you have feedback or questions.
6.2. FORMAL COMPLAINT PROCESS. If you have a dispute with Central Vapors (a “Complaint”), you agree to contact Central Vapors through our support team to attempt to resolve any such dispute amicably. If we cannot resolve the dispute through the Central Vapors support team, you and we agree to use the Formal Complaint Process set forth below. You agree to use this process before filing any arbitration claim or small claims action. If you do not follow the procedures set out in this Section before filing an arbitration claim or suit in small claims court, we shall have the right to ask the arbitrator or small claims court to dismiss your filing unless and until you complete the following steps.
6.2.1. PROCEDURAL STEPS. In the event that your dispute with Central Vapors is not resolved through your contact with Central Vapors Support, you agree to use our Complaint form to describe your Complaint, how you would like us to resolve the Complaint, and any other information related to your dispute that you believe to be relevant. The Complaint form can be found on the Central Vapors support pages, centralvapors.com/contact-us/ or can be requested from Central Vapors Customer Support.
6.2.2. CENTRAL VAPORS RESPONSE. We will acknowledge receipt of your Complaint form after you submit it. A Central Vapors support agent ("Agent") will review your Complaint. The Agent will evaluate your Complaint based on the information you have provided and information in the possession of Central Vapors. Within 15 business days of our receipt of your Complaint form, the Agent will address the issues raised in your Complaint form by sending you an e-mail ("Resolution Notice") in which the Agent will: (i) offer to resolve your complaint in the way you requested; (ii) make a determination rejecting your Complaint and set out the reasons for the rejection; or (iii) offer to resolve your Complaint with an alternative solution. In exceptional circumstances, if the Agent is unable to respond to your Complaint within 15 business days for reasons beyond Central Vapors control, the Agent will send you a communication indicating the reasons for any delay in answering your Complaint, and specifying the deadline by which the Agent will respond to your Complaint, which will be no later than 35 business days from our receipt of your Complaint form.
6.3. ARBITRATION; WAIVER OF CLASS ACTION. If we cannot resolve the dispute through the Formal Complaint Process, you and we agree that any dispute arising out of or relating to this Agreement or the Central Vapors Services, including, without limitation, federal and state statutory claims, common law claims, and those based in contract, tort, fraud, misrepresentation, or any other legal theory, shall be resolved through binding arbitration, on an individual basis (the “Arbitration Agreement”). Subject to applicable jurisdictional requirements, you may elect to pursue your claim in your local small claims court rather than through arbitration so long as your matter remains in small claims court and proceeds only on an individual (non-class and non-representative) basis. Arbitration shall be conducted in accordance with the American Arbitration Association's rules for arbitration of consumer-related disputes (Arbitration Rules for Consumers adr.org).
This Arbitration Agreement includes, without limitation, disputes arising out of or related to the interpretation or application of the Arbitration Agreement, including the enforceability, revocability, scope, or validity of the Arbitration Agreement or any portion of the Arbitration Agreement. All such matters shall be decided by an arbitrator and not by a court or judge.
CLASS ACTION WAIVER: TO THE EXTENT PERMISSIBLE BY LAW, ALL CLAIMS MUST BE BROUGHT IN A PARTY’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING (COLLECTIVELY “CLASS ACTION WAIVER”). THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR ENGAGE IN ANY CLASS ARBITRATION. YOU ACKNOWLEDGE THAT, BY AGREEING TO THESE TERMS, YOU AND CENTRAL VAPORS ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION.
The arbitration will be conducted by a single, neutral arbitrator and shall take place in the county or parish in which you reside, or another mutually agreeable location, in the English language. The arbitrator may award any relief that a court of competent jurisdiction could award and the arbitral decision may be enforced in any court. An arbitrator’s decision and judgment thereon will not have a precedential or collateral estoppel effect. At your request, hearings may be conducted in person or by telephone and the arbitrator may provide for submitting and determining motions on briefs, without oral hearings. To the extent permitted by law, the prevailing party in any action or proceeding to enforce this Agreement, any arbitration pursuant to this Agreement, or any small claims action shall be entitled to costs and attorneys' fees. If the arbitrator or arbitration administrator would impose filing fees or other administrative costs on you, we will reimburse you, upon request, to the extent such fees or costs would exceed those that you would otherwise have to pay if you were proceeding instead in a court. We will also pay additional fees or costs if required to do so by the arbitration administrator's rules or applicable law.
7.1 INDEMNIFICATION. You agree to indemnify, defend, and hold harmless Central Vapors, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
7.2 SERVICES AND CONDITIONS OF USE. As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as 'customer' in this agreement.
7.3 LIMITATION OF LIABILITY; NO WARRANTY. CUSTOMER AGREES THAT USE OF THE SERVICE IS ENTIRELY AT CUSTOMER'S OWN RISK. SERVICES ARE PROVIDED 'AS IS,' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, UNINTERRUPTED ACCESS, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE, INCLUDING WITHOUT LIMITATION THE SOFTWARE LICENSED TO THE CUSTOMER AND THE RESULTS OBTAINED THROUGH THE SERVICE. SPECIFICALLY, WE DISCLAIM ANY AND ALL WARRANTIES, INCLUDING WITHOUT LIMITATION: 1) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES; AND 2) ANY WARRANTIES OF TITLE OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. CUSTOMER SPECIFICALLY ACKNOWLEDGES THE SERVICE IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER CUSTOMERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH CUSTOMER.
NEITHER THE SERVICE NOR ANY OF ITS AGENTS, AFFILIATES OR CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE SERVICE OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. CUSTOMER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SERVICE.