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We love hearing from customers and We're here to help! Also feel free to Live Chat with us during business hours! We're happy to answer questions you may have or even just chat about all the cool new stuff on your wish list!
In Store Hours - (7 Days a Week 9am - 8pm)
Online Customer Support - (By Phone or Live Chat - 7 Days a Week 9am - 8pm)
Order by Phone Availability - (Mon-Fri 9am - 8pm / Sat.-Sun. 10am-8pm)
Common Questions and Concerns
Q: What can I do If received the wrong Item or the item I received was damaged?
A: please visit our returns page to automatically start a return or exchange
Q: I need to change something in the order I just made or I changed my mind and would like to cancel my order completely
A: Please call us as soon as possible before your order shipped. (469) 828-7307
Q: Its after business hours and I need to change something in my order or cancel my order.
A: Please call or submit contact message below.
Q: Need help submitting your ID for Age Verification
A: Please complete the online FDA Required - Age Verification Forum
Q: Why do I need to submit my ID and have questions
A: Please see more information on the LAW regarding age verification or verify ninja
Q: How do I apply for a Central Vapors Wholesale account
A: To apply please call Central Vapors Wholesale at (469) 478-3030
Questions about a recent Order
Q: When will my order arrive
A: View your orders status in your account - Track Your Shipment
For all other questions,
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