Age Verification at Central Vapors
As of August 8th, 2016 we have started completing age verifications for each customer who places an order with us. This date is relevant because that was the day that the FDA began regulating the vapor industry, and required that we now do this with online transactions. The age verification step is solely to combat underage vaping, which Central Vapors has always agreed with and been a part of, this is just an extra step in verification. We apologize for the intrusion into this information, but we hope you will participate in this so we can keep our industry in good standing as a whole, and be able to continue to provide you with our excellent products.
Our Partnership with Verify Ninja
To safely and securely verify your age, we have partnered with the Unbound Commerce company. They have developed the Verify Ninja application that successfully integrates with our website, and will direct you to upload your photo identification after the completion of your order. We will receive and verify your ID and your order will be shipped and processed like normal.
If you are having difficulties with Verify Ninja, you can use our alternate upload method to upload your ID that will send directly to us HERE , or you can send us your verification directly through email at firstname.lastname@example.org. All private information is treated sensitively, and removed from the system after verification has been completed.
See Verify Ninja's Full FAQ HERE
What to do if you accidentally exited the webpage while trying to complete the upload?
The system should automatically email you the link to complete the upload, but if you did not receive it you can call, submit a contact message, or email us at email@example.com and we can resend that to you. You will get an email which will have a link at the bottom of the email, (you can disregard the QR code). Once clicked, you will have the same three links to complete your id upload. You CAN but are NOT required to download the app.
If you have any additional questions or concerns, please don't hesitate to contact us!
M-F 9am-5pm Phone assistance - 469-828-7307
After hours, and email assistance - firstname.lastname@example.org