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Shop at Central Vapors knowing your always covered by our 100% Satisfaction Guaranteed return policy encompassing all Ejuice and Electronic cigarette products.
Do you accept returns on vape products?
Yes! We want you to not only be satisfied with our vape products, but also provided with continuous support! We understand that sometimes you will get an e-juice flavor you just absolutely don’t like. We accept returns, so please see our returns page to fill out an online return request or contact us for further information
What if I didn't like the Ejuice flavor?
We will be more than happy to exchange any e-juice flavor you were dissatisfied with or refund your payment. As we mentioned, customer happiness is our #1 goal!
What happens if I receive the wrong product?
Here at Central Vapors, we aim for 100% accuracy. However, we are human and sometimes we make mistakes. If this happens, please notify us as soon as possible and we will promptly correct your order.
Returns, refunds or replacements are eligible if:
- It has been no longer than 14 business days since your order was delivered.
- You received an incorrect item.
- Received defective Product.
- Not satisfied with the Ejuice*.
- At least 50% of Ejuice remaining in container.
- Bulk eJuices are NOT eligible for a FREE Flavor Swap
If your return meets these requirements
- Please provide as much information as possible when requesting a return.
- Please let us know if you are requesting a RETURN or REPLACEMENT
- We will email you a prepaid postage label Free of charge to ship your product back
- When we receive your return, your REPLACEMENT or REFUND will be issued
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