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Ordering Online with us is safe and secure!
We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.
We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a Money Order or a personal check. Personal checks will delay your order as we must wait for your funds to clear before we ship any merchandise.
Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by check, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to:
3733 E. University Dr. Ste 330
McKinney, TX 75069
Please see our returns page for more information.
If order changes need to be made after completion, please contact us by email or phone immediately. If you do not catch us by phone, please email firstname.lastname@example.org with any requested changes. As long as the order has not left the facility we are happy to accommodate any changes. After packages have left our facility and are in transit, you will have to wait until delivery. At that time you may send the items back for changes, the customer will be responsible for return and reshipment shipping fees.
Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.
If we should receive a complaint about any part of our service, by phone, e-mail or letter, then it will be dealt with promptly (we will reply within 5 working days). It will then be dealt with confidentially, and effectively.